- Shipping & Returns
Shipping & Returns
You may return any item for an exchange or full refund. Please Contact Us with your order number and we'll be happy to work with you to any any questions or resolve any issues. Your satisfaction is 100% guaranteed.
If you need to exchange an item, for size or color for example, please return the item to us, in the original packaging if possible, and we'll make the exchange and get the correct product right out to you.
When You can Expect Your Refund
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 7 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (2 to 10 business days).
If you need to return or exchange an item, please Contact Us with your order number and details about the product you would like to return/exchange. We will respond quickly with instructions for how to return items from your order.
We currently offer free shipping to any address in the USA, including Alaska and Hawaii. Most orders are filled the same day and shipped within 24 hours, via USPS.
We have added international shipping to our store for a flat rate per item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options available. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please Contact Us with your order number and we'll be happy to work with you to any any questions or resolve any issues. Your satisfaction is 100% guaranteed.